Four Points By Sheraton Guangdong Heshan Fangyuan

Good. But you need have a car with you. Rather remote

Room is up to satisfactory, The cafe for breakfast needs to be better organised, it was quite messy and did not give you sense of cleanliness and comfort.

We had a great view of the mountain. There aren’t anything near the hotel. You have to didi to places. The facilities for kids in the hotel was great. Outdoor pool and the activities were amazing. The play room was a little small but there were good options of arcades (self paid). Not much choice for breakfast.

Breakfast was good but Women's jakuzi wasn't working.

Nice room and good service, many guests check in on Sat and needed to wait for a while. Room is in good condition and clean.

Very nice Leo and myka

good service

首先，酒店是萬豪旗下的酒店，我之前住的萬豪帶小朋友入住都可以安排床欄，但為啥喜來登沒有呢？問前台服務人員，給我的答覆是萬豪集團沒有這個床欄的服務？那我之前住的金茂萬豪難道是假的萬豪？而且前台服務人員語氣冷淡服務態度可圈可點！是我住過的所有級別酒店當中遇到的最差的，沒有之一！其次，房間裏面有股味道，也可能是因為聯繫多天的降雨造成的潮濕味。然後就是房間裏面的空調真的很不行，調到24度依然一家三口整晚熱到衣服濕透，整晚睡不好！而且床上有小蟲，室內小童樂園很小，而且衞生環境糟糕，臭臭的。反正就是體驗感很差的一次！

2號入住，前台等了20分鐘都沒輪到，説身份證系統問題，最後我們沒等先去吃飯，回來才入住。迎賓的水果説明天送，然後第二天爬完山10.多回到酒店，打了個電話想起來有水果讓他送，結果到退房快2.也沒送來。不知道是不是因為不在萬豪定，所以服務態度差很多……真的對比之前來有明顯不行。而且節假日本來就翻倍的價格，同時我還一口氣定了4家，作為萬豪旗下真不應該……